07/03/2015 5:56 PM
Novasors, a Kansas City-based business with locations in Lenexa and Olathe.
By ALLAN PARKER
For companies needing call center solutions, a new T-Bones sponsor might be able to help things run smoothly. Novasors, a Kansas City-based business with locations in Lenexa and Olathe, assists growing businesses with a quality call service.
At the time when Novasors was created in 2005, there weren’t many call centers in the Kansas City area. But Novasors founder and owner Bart Miller wanted to create a call center for businesses, and provide a quality experience for customers by outsourcing the companies calling services to Novasors. Handling more than 1.6 million phone calls each month, Miller saw a partnership with the T-Bones as a perfect place to find customer service specialists.
“We chose our sponsorship with the T-Bones to help try to recruit talented customer service representatives to work at our call centers,” Miller said. “We feel as though the people that attend T-Bones games share some of the same qualities as some of our best agents that work for us, hence the logo Novasors — It's Where to Work!”
Novasors’ main building, which is a 47,000-square foot facility, is in Lenexa, but they have an offshore location in San Jose, Costa Rica, as well.
“We currently have close to 900 employees taking a variety of inbound phone calls, such as federal government work, loan application verification, seminars appointments, complaint resolution, and many other products and services,” Miller said. “This is our first year with our sponsorship with the T-Bones and we are excited to be a part of it.”
For more information about the company, you can visit their website at http://www.novasors.com/ or call them at (855) 234-6222.